When you ring you will not go straight on air. Instead you will be spoken to by a producer who will want to know your name and what you want to say. If you want to stay anonymous then explain that to the producer and your reasons for wishing not to have your name given on air.
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Prepare yourself before making the call. Have a main point that you are very clear on. Stick to that point and don’t ramble around the subject. It helps to write down that main point as part of your preparation. It is useful also to have a few facts at your finger tips.
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Speak as you would to a friend on the phone. Keep it conversational, one-to-one. Be friendly. Don’t shout or make a public speech.
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If you can, support your argument with facts or expert opinion
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Be positive and constructive. Offer an alternative way rather than be critical.
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Keep it personal -use stories and experiences if you can.
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Be good-natured, relaxed. Use humour if the opportunity is there.
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If you get asked an unexpected or awkward question don’t go silent. Just relaxedly say something like “I would have to think about that …”
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You can also send you point of view to talkback hosts by fax or email.
